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Legal

Subprocessors

Effective 1 November 2026

Draft for legal review. This document will be finalised before Ayekoo launches. Highlighted items are still to be filled in.

These are the companies that help us run Ayekoo and may process customer personal data. Each is under contract to protect it and use it only to provide its service.

Current subprocessors

ProviderWhat they doDataWhereWhen
[Hosting provider]Servers, database, file storage and backupsAll customer data[Hosting location]Always
Dodo PaymentsTakes subscription payments as merchant of record, issues invoicesBilling admin's name and email, company name, card details (entered on Dodo's own checkout, never seen by us)GlobalFor companies that pay by card
PaystackTakes subscription payments in Ghana cedis by Mobile Money and cardBilling admin's email, company reference, amount; card and wallet details are entered on Paystack's own page and never seen by usNigeria and GhanaFor companies that pay in cedis
ResendSends email notifications and sign-in linksName, email address, notification textUnited StatesAlways
Google, Apple and MozillaDeliver phone and browser alertsNotification title, text and linkGlobalOnly for people who turn on alerts
ArkeselSends text messagesMobile number, message textGhanaOnly if your company turns on text messages, and for sign-in codes
Meta (WhatsApp Business)Sends WhatsApp notificationsMobile number, message textGlobalOnly if your company turns on WhatsApp
AnthropicAI drafts, summaries and policy answersThe text needed for that one requestUnited StatesOnly if your company turns on the AI assistant
Google and MicrosoftSign in with a Google or Microsoft work accountName, email addressGlobalOnly if your company uses those sign-in options

Changes

We give customers at least 30 days' notice by email before adding or replacing a subprocessor, so they can raise any objection.